Nitzband Tile & Renovations
Privacy policy
What we collect, why, and what we do not do. The short version: no cookies, no tracking, and your details are only used to reply to you.
Effective 1 October 2026 · Last reviewed 1 October 2026
Who we are
This site is operated by Nitzband Tile & Renovations, a home improvement company based in Maryville, Tennessee. You can reach us on (865) 299-8081 or at nitzbandtileco@gmail.com, which is also the address to use for anything in this policy.
This policy covers this website only. It does not cover the work we do in your home, or Facebook, Instagram, or any other service we link to.
What we collect
Things you type in and send us
Nothing on this site asks for personal information unless you choose to send it. One form does: the free estimate request. It asks for your name, your phone number, and a description of the project you are planning, plus anything else you choose to write in it.
Your request is emailed to us so we can call you back. We do not build a profile from it.
Things collected automatically
Our host records ordinary web-server information on every request: your IP address, your browser and device type, the page you asked for, the page you came from, and the time. This is what lets the site be delivered and lets us see abuse or attacks. We do not use it to identify individual visitors.
What we do not do
- We do not set any cookies. See Cookies below.
- We do not run analytics, advertising, tracking pixels, or session recording.
- We do not have user accounts or passwords.
- We do not take payments on this website.
- We do not sell or share your personal information, and we never have.
Why we collect it
| What | Why | Basis |
|---|---|---|
| Estimate request details | To call you back and give you your estimate | Your request |
| Server log information | To deliver the site and keep it secure | Our legitimate interest |
Who else handles it
We use a small number of companies to run the site. They only handle your information to provide their service to us.
- Cloudflare hosts the site and delivers it. Request logs sit with them.
- Resend delivers estimate requests to our inbox.
- SiteWise Websites built and maintains this site.
- Google receives your IP address and browser information when your browser loads the fonts this site uses. That is a request to Google's servers, so they see it. At the time of writing, it does not set a cookie on this site.
We may also hand over information if the law requires it.
Cookies
This site sets no cookies at all. No first-party cookies, no analytics cookies, no advertising cookies, and nothing stored in your browser's local storage. We checked this on 1 October 2026 with a fresh browser profile and found none.
Because there is nothing optional to agree to, there is no cookie banner. If that ever changes, we will add one and update this page before it does.
How long we keep it
Estimate requests stay in our email while they are useful for quoting and doing your job. Ask us and we will delete yours.
Server logs are kept by Cloudflare on their own schedule. We do not keep a separate copy.
Your choices and your rights
Email nitzbandtileco@gmail.com and we will act on any of these:
- Ask what we hold about you, and get a copy.
- Ask us to correct it, or delete it.
- Object to what we are doing with it.
If you are in California, you have the right to know, delete, and correct, and the right to opt out of the sale or sharing of personal information. We do not sell or share it, so there is nothing to opt out of. We will not treat you differently for asking about any of this.
If you are in the UK or the EU, the bases we rely on are in the table above, and you can complain to your local data protection authority. Our host and email providers are US companies, so information about you is handled in the United States.
Security
The whole site is served over HTTPS. We hold no passwords and no card details, because the site has neither accounts nor checkout. Estimate requests land in an ordinary email inbox, which we keep secured. No website can promise perfect security, and we will not pretend otherwise.
Children
This website is not aimed at children, and we do not knowingly collect personal information online from anyone under 13. If we learn we have information from a child under 13, we will delete it. Tell us at nitzbandtileco@gmail.com if that has happened.
Changes
If we change this policy we will change the effective date at the top.
Contact
Nitzband Tile & Renovations, Maryville, Tennessee
(865) 299-8081
nitzbandtileco@gmail.com